Privacy Policy

Last updated: 7 July 2026

This Privacy Policy explains how Dr. Sharanya’s clinic (“we”, “us”, “our”), operating the website thegynnextdoor.com (the “Website”), collects, uses and protects the information you share with us. By using this Website or booking an appointment, you agree to the practices described below.

1. Information We Collect

We collect information that you voluntarily provide, including:

• Contact & appointment details — your name, phone number, email address and any information you enter when booking a consultation or submitting an enquiry form.
• Health-related information — any details you choose to share about your reason for consultation. This is treated as sensitive and handled with strict confidentiality.
• Payment information — online payments are processed securely by our payment gateway (Razorpay). We do not store your full card, UPI or bank details on our servers.
• Technical data — standard information such as your browser type, device and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

• To schedule, confirm and manage your appointments.
• To respond to your enquiries and provide the care and services you request.
• To process payments for consultations and services.
• To send appointment reminders and important service-related communications.
• To improve our Website and the quality of our services.

3. Confidentiality of Medical Information

Any health information you share is kept strictly confidential and is used only in connection with your care. We do not sell, rent or trade your personal or medical information to any third party.

4. Third-Party Services

We use trusted third-party services to operate this Website — including appointment booking software and the Razorpay payment gateway. These providers process your data only to deliver their service and are bound by their own privacy and security obligations.

5. Cookies

Our Website uses cookies to help it function properly and to understand how visitors use it. You can disable cookies through your browser settings, though some features may not work as intended.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make such a request, please reach us through the contact form on our Website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact form on our Website.

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